Community
Report a problem
Spotted something broken, leaking or unsafe? Let the maintenance team know. It takes a few minutes and you don't need an account.
Safety tip
What to include
- What the problem is, in a sentence or two
- Where it is: drop a pin on the map or describe the building
- A photo, if it is safe to take one
- Your name and a phone number, if you'd like a call back (optional)
How it works
What happens after you report
Reports are checked by staff before they become work orders, so nothing is assigned automatically.
You report
Fill in the short form with a description, location and photo.
Staff review
The maintenance team checks each report and may call you for details.
Work is scheduled
Approved reports become work orders and are prioritised by safety and need.
Fixed and closed
Once the work is done it is recorded, so the community has a full history.
Something wrong?
Report it online any time, or call the office during working hours. If anyone is in danger, call emergency services first.